Privacy Policy — JardinNaturelle Visitor Guide

1. Introduction

JardinNaturelle (jardinnaturelle.site) is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit our website, how we use it, with whom we share it, and how we protect it. This policy applies to all users of our website and any services or communication channels we provide.

By using our website, you acknowledge that you have read this Privacy Policy and understand how your information is handled. If you do not agree with this policy, please discontinue use of this website.

Our Commitment JardinNaturelle does not sell, rent, or trade your personal information to third parties for commercial purposes. We collect only what is necessary to operate our editorial service and respond to your enquiries.

2. Data Controller

For the purposes of applicable data protection legislation, the data controller responsible for your personal data is:

JardinNaturelle Editorial
45 Avenue Mohammed V, Guéliz, Marrakech 40000, Morocco
Email: [email protected]

If you have any questions or concerns about how we handle your data, please contact us at the details above.

3. Information We Collect

We may collect the following categories of information:

Data Type	How Collected	Purpose
Contact details (name, email, phone)	Submitted via enquiry form	Responding to your enquiry
Technical data (IP address, browser type, OS)	Automatically via server logs	Website security and analytics
Usage data (pages visited, time on site)	Analytics tools (anonymised)	Improving website content
Cookie data	Browser cookies	Functionality and session management
Enquiry content (message text)	Submitted via contact form	Addressing your query

4. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries submitted through our contact form
To maintain and improve the performance and content of this website
To monitor and analyse usage patterns and trends for editorial improvement
To ensure the security and integrity of our website infrastructure
To comply with applicable legal obligations
To detect and prevent fraudulent, abusive, or harmful activity

We do not use your personal data for direct marketing, profiling, or any automated decision-making that has a legal or similarly significant effect on you.

5. Legal Basis for Processing

We process your personal data on the following legal grounds:

Legitimate interests: Operating and improving our editorial website, analysing anonymised usage data, and maintaining site security
Consent: Where you voluntarily submit your information via our contact form, you are consenting to our use of that data to respond to your enquiry
Legal compliance: Where we are required by applicable law to retain or process certain data

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide basic functionality, remember your preferences, and collect anonymised usage statistics. Cookies are small text files placed on your device by your browser when you visit our site.

Types of cookies we may use:

Essential cookies: Required for the website to function properly. These cannot be disabled without affecting core functionality.
Analytics cookies: Collect anonymised information about how visitors use our site. No personally identifiable information is collected.
Preference cookies: Remember your settings and choices to improve your experience on return visits.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.

7. Data Sharing and Disclosure

JardinNaturelle does not sell or trade your personal information. We may share your data only in the following limited circumstances:

Service providers: Trusted third-party service providers who assist in operating our website (such as hosting providers or analytics services), who are bound by contractual obligations to protect your data
Legal requirements: When required by applicable law, court order, or governmental authority
Protection of rights: Where necessary to protect the rights, property, or safety of JardinNaturelle, our users, or the public

All third parties with whom we share data are required to handle it securely and in accordance with applicable data protection law.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law:

Enquiry form data is retained for up to 12 months following our final response to your enquiry
Server log data is typically retained for 30 days for security purposes
Anonymised analytics data may be retained for up to 26 months for trend analysis

After the relevant retention period expires, personal data is securely deleted or anonymised.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

Secure server infrastructure with restricted access controls
Encrypted data transmission (HTTPS protocol)
Regular security reviews and updates to our technical systems
Limited staff access to personal data on a need-to-know basis

While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents.

10. International Data Transfers

As an internationally accessible website, data you submit to us may be processed in countries outside your jurisdiction. Where this occurs, we take appropriate steps to ensure that your data receives an equivalent level of protection as would apply in your home jurisdiction, including the use of standard contractual clauses where required.

11. Your Rights

Depending on your location and applicable law, you may have the following rights with respect to your personal data:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of any inaccurate personal data.

Right to Erasure

Request deletion of your personal data where no longer necessary.

Right to Restrict Processing

Request limitation of how we use your data in certain circumstances.

Right to Data Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on our legitimate interests.

To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within 30 days.

12. Children's Privacy

This website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted personal information to us, please contact us immediately and we will take prompt steps to delete the information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the scope of our services. Any updates will be published on this page with a revised effective date. We encourage you to review this policy periodically.

Continued use of this website after any changes to this policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us at [email protected].

Last updated: October 2026